FAQs

organised kitchen pantry

Frequently asked Questions

What areas do you cover?

I cover the Sheffield area and its surrounding regions, including Rotherham, Chesterfield, and Barnsley.

Travel within a ten-mile radius of S10 is included. For travel further afield, there is a charge of 45p per mile as per HMRC rates.

What do you charge?

Free initial consultation – held via video call, or in person, depending on your location

Packages
Half-day session (3 hours) = £115
Morning session can be 3 hours between 9 am – 12.30 pm to suit your needs, or afternoon 3 hours between 1-6 pm

Full day (6.5 hours) = £215
Flexible start and end times to suit your needs

If you feel you may need a custom duration for your session, please let me know, and I will do my best to accommodate this.

Is there a cheaper way to do this?

I also offer The calm-nest plan
If you’re not ready for in-person sessions, this is a one-off visit followed by a personalised report with guidance and practical tips to help you take control of your space, your way = £85

How long are session?

My half day package is 3 hours and if offered as either a morning or afternoon session

A full day is 6.5 hours. This will include a quick break to eat.

If you feel you may need a custom duration for your session, please let me know and I will do my best to accommodate this.

Do you need me to be home?

Yes, I do need you to be at home during the session.

Some people like to work together throughout the process, in which case we will work through items, categorising them and making decisions about what will be kept as we go.

If you are pushed for time, working from home, or just want to sit back and relax, then you can leave me to get to work! I will categorise the items, and the only part where you will need to be involved is working together to decide what you will keep and what goes. I can then organise what you are keeping, taking into consideration your preferences and how you use your space.

Where do I start?

It’s ok to feel overwhelmed and not know where to start! But knowing you need some help and reaching out is often the hardest step.

After an initial consultation, where we can discuss the problem areas, I can help guide you on where we should begin.

If you’re curious or just want to chat the options through, get in touch using the contact form or at hello@calmnest.org.uk, and I will be happy to help.

Do you charge a deposit?

Yes, a 50% deposit is required at the time of booking to secure the time.

The remaining balance is due within 14 days of the invoice.

How do I pay?

Payment is via bank transfer (payment link provided)

What is your cancellation policy?

Both you and I have the right to cancel the contract due to unforeseen circumstances.

  • If the cancellation is made within 48 hours of the booked session, and no replacement session is booked, I may charge 50% of the intended fee.           
  • If the cancellation is made within 2 hours of the booked session, I may charge 100% of the intended fee.

I understand that life happens. If you need to reschedule your session, just let me know as soon as possible.

Are you going to make me get rid of things?

Definitely not! I am there to help you look through your belongings and decide what, if anything, you no longer need. We will also look at how to organise everything you keep so they can be found easily.

What happens to items I choose not to keep?

After a session, I can remove one (smallish) carload of items to be donated to a charity shop.
For everything else, I can suggest collection services, buyers, charities, or eco-friendly disposal options.

How long will it take?

This can be difficult to say as it depends on the number of belongings, what you want to achieve, and how easy it is for you to make the decisions involved in the task.
However, I can guarantee that it will be far quicker than doing it alone with an extra pair of hands and organisational support.

Will you tell other people about me?

No. The only person who I will share your name and address with is my partner for security reasons. I will never share details about the work we do together, beyond perhaps advising someone that “I had a client who used that recycling facility, or recommended X service”.
I may ask for testimonials, photos, or videos, but these will only be shared with your permission, and your anonymity will be preserved.

Do I need to do anything to prepare?

No, do whatever feels right for you. If you would like to do some preparation and make a list, or have a bit of a tidy if that feels best for you, that’s great. But I do not expect this, and actually find it helpful to see your space as it usually is.

What’s your home like?

It’s not minimalist, and certainly not perfect! You don’t have to take your shoes off, and it’s possible there may be some out-of-date food in the fridge. However, it is a calm and inviting space (or at least I think so!), and for the most part, everything has a designated home, allowing us to find what we need when we need it.

What if I have a question you haven’t answered here?

Please get in touch! You can either fill in the contact form, or email hello@calmnest.org.uk, and I will get back to you as soon as I can.